Preorders let you reserve upcoming trading card releases before stock reaches us. This page explains when payment is taken, how release dates work and when your order will be dispatched.
Payment is taken when you order
Full payment is taken securely at checkout. This reserves the quantity shown in your order and helps us plan supplier orders. Your preorder is not a deposit or a promise to pay later.
Your price is locked
The price you pay is locked when your order is placed. If the market price rises later, we will not ask you to pay more. If we change the price for future customers, existing orders are not retrospectively adjusted. Your statutory rights are unaffected.
Release date versus UK arrival
A stated Japanese release date is the date the product is expected to launch in Japan. It is not a guaranteed UK delivery date. The stock must leave the supplier, travel internationally, clear customs and arrive with us before we can dispatch customer orders. Supplier allocations and transport delays can also affect timing.
When we dispatch
We dispatch preorder products after the stock has arrived at Monshark Cards and has been checked. Tracking is supplied where the selected delivery service includes it. Our product pages show the best information available, and we update customers if a material delay or allocation issue affects an order.
Orders containing several items
If an order contains both in-stock and preorder products, or preorder products with different arrival dates, the complete order dispatches when every item is available. Place separate orders if you want in-stock products or earlier releases sent sooner.
Cancellations, shortages and returns
If you need to change or cancel a preorder before dispatch, contact us as soon as possible. If a supplier cannot fulfil confirmed stock, we will contact affected customers and refund any item we cannot supply. For change-of-mind returns of sealed trading card products, the original shrink wrap and seals must remain intact. Read our returns information for the current terms.
Before placing a preorder
- Check the product language and included contents.
- Read the stated release date and arrival wording.
- Order in-stock items separately if you need them sooner.
- Use an email address you monitor for order updates.
Browse current trading card preorders, read our delivery information, or contact Monshark Cards if you need help.